1. Information We Collect

We collect the following categories of data, either directly from you, automatically through your device, or from third-party sources.

A. Personal Information You Provide

• Account Details: Email, username, password, profile photo (optional), preferences.
• User-Generated Content: Cafe ratings, reviews, photos, map check-ins, notes, tags, and shared lists.
• Payment Information: Collected and processed securely through third-party providers (e.g., Stripe). We do not store credit card details.
• Support Inquiries: Information you provide when contacting us for help.
• Referral Data: Who referred you or who you referred to.

B. Automatically Collected Information

• Device Info: IP address, device type, OS, app version, browser type.
• Usage Data: Features used, screens visited, time spent, interaction logs, error reports.
• Location Data (if permission granted): Real-time or approximate location to enhance features like nearby café suggestions or location-based content.
• Cookies & Tracking: We and third-party vendors may use cookies, pixels, SDKs, and similar technologies for analytics, personalization, and retargeting.

C. Information From Third Parties

• Authentication Services (e.g., Apple, Google, Email): If you choose to log in via a third-party provider.
• Marketing or Analytics Tools: We may receive aggregated demographic or behavioral data (e.g., Google Analytics, Meta Pixel).
• Partners or Affiliates: Data from campaigns or integrations that you engage with (e.g., email referrals, special offers).

2. How We Use Your Information

We use your data for purposes including, but not limited to:

• Providing, maintaining, and improving the Service
• Personalizing recommendations, maps, and app experience.
• Powering user dashboards and community features.
• Displaying stats, achievements, or activity history.
• Sending transactional emails (e.g., confirmations, updates)
• Sending optional marketing emails (opt-out available anytime)
• Analyzing trends and improving performance via analytics tools
• Preventing fraud, abuse, or violations of our Terms of Use.
• Enabling promotional campaigns, loyalty programs, or referral bonuses.
• Training internal AI models to improve user suggestions and search (anonymized).
• Future integration with public profiles, rankings, or gamification

We may also anonymize and aggregate data for research, benchmarking, and business intelligence.

3. How We Share Your Information

We do not sell your personal data. However, we may share data under the following conditions:

With Service Providers

Cloud hosting, marketing, analytics, customer support, email delivery, and payment processing vendors.

With Other Users

Your ratings, reviews, and public profile content may be visible to other users if posted publicly.

With Law Enforcement

If legally required or in response to valid legal requests (e.g., court orders, subpoenas).

With Acquirers

In the event of a merger, acquisition, financing, or asset sale, your data may be part of the transferred assets.

4. Your Choices and Rights

Depending on your location, you may have legal rights including:

• Access: Request a copy of your data
• Correction: Request changes to incorrect or outdated information
• Deletion: Request full or partial deletion of your account and data
• Restriction: Request we stop using certain types of data
• Opt-Out: Unsubscribe from marketing emails or request limited data usage

To exercise these rights, email: hello@cortadocoffee.app

We may require identity verification.

5. Data Retention

We retain your data as long as your account is active or as necessary to provide the Service. You may request account deletion at any time. We may retain anonymized usage data for legitimate business purposes.

6. Security

We implement commercially reasonable technical and organizational safeguards, including encryption and access controls. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Cortado Coffee is not intended for users under 13. We do not knowingly collect personal data from children under 13. If we discover we have, we will delete it.

8. International Users

If you are accessing Cortado Coffee from outside the United States, you acknowledge that your data may be transferred to and processed in the U.S. or other jurisdictions with different data protection laws.

9. Third-Party Links and Services

Our Service may contain links to third-party websites or services (e.g., cafe websites). This Policy does not apply to those services. We encourage you to review their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the “Effective Date” and notify users via email or in-app alert. Continued use of the Service constitutes acceptance of the updated Policy.

11. Contact Us

If you have questions or concerns about this Policy or your data, contact:

Email: hello@cortadocoffee.app

Website: https://cortadocoffee.app